qq988 Terms & Conditions

In these Terms & Conditions, the following definitions apply unless context requires otherwise:

• "qq988" / "Platform" / "We" / "Us" — refers to qq988, the internationally licensed online gaming platform accessible at qq988.bio and all associated subdomains, mobile interfaces, and services.
• "Player" / "You" / "User" — refers to any individual who accesses, registers on, or uses the qq988 platform for any purpose, including browsing, betting, playing, or depositing funds.
• "Account" — the individual registered profile created by a Player on qq988, through which all platform services are accessed.
• "Services" — all products and features offered by qq988, including but not limited to the sportsbook, live casino, slots, online poker, slot tournaments, and any promotional or bonus programmes.
• "Funds" — the balance held in a Player's qq988 account, denominated in Indonesian Rupiah (IDR / Rp), including deposited amounts, bonus credits, and winnings.
• "Bonus Credits" — promotional funds credited to a Player's account subject to the applicable wagering requirements and bonus terms described in Clause 5.
• "KYC" (Know Your Customer) — the identity and age verification process required by qq988 at registration and/or before processing withdrawals, in accordance with international anti-money-laundering standards.
• "Wagering Requirement" — the total amount a Player must bet before bonus credits or associated winnings may be withdrawn, expressed as a multiplier (e.g., 30x).
• "Self-Exclusion" — a voluntary mechanism by which a Player requests temporary or permanent restriction of access to their qq988 account for responsible gaming purposes.

Access to and use of the qq988 platform is subject to the following eligibility requirements, which are mandatory and non-negotiable:

• You must be at least 21 years of age. qq988 strictly prohibits access by individuals under 21. Age verification is conducted at registration and may be repeated at withdrawal or at any time qq988 deems appropriate.
• You must be accessing qq988 as an individual acting on your own behalf, not as an agent, representative, or on behalf of any third party.
• You must not be a resident of a jurisdiction where online gambling is explicitly prohibited by applicable law in a manner that would prevent qq988 from legally servicing your account.
• You must not be a current or former employee, contractor, director, officer, or affiliate of qq988, nor an immediate family member of any such person, without prior written consent from qq988 management.
• You must be legally capable of entering into a binding contract under the laws of your country of residence.
• You must not be registered on any self-exclusion list or gambling-restriction register in your jurisdiction at the time of registration or subsequent use of the qq988 platform.

Each eligible individual may hold only one (1) qq988 account. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, device identifiers, or IP addresses — is strictly prohibited and constitutes grounds for permanent account suspension and forfeiture of all associated funds.

3.1 Registration Information

When registering for a qq988 account, you are required to provide accurate, complete, and up- to-date information, including but not limited to your full legal name, date of birth, email address, and preferred payment method. You agree to promptly update your account information if any details change.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your qq988 login credentials, including your username and password. qq988 will never ask for your password via email, live chat, or telephone. You must notify qq988 support immediately at [email protected] if you suspect any unauthorised access to your account. qq988 accepts no liability for losses resulting from your failure to maintain adequate account security.

3.3 KYC Verification

qq988 reserves the right to request identity verification documents at any stage, including at registration, prior to processing a withdrawal, or when suspicious activity is detected. Acceptable KYC documents include a government-issued national identity card (KTP), passport, or driver's licence, accompanied by proof of address not older than three months. Failure to provide satisfactory KYC documentation within the timeframe specified by qq988 may result in suspension of withdrawal functionality or account closure.

All transactions on the qq988 platform are conducted in Indonesian Rupiah (IDR / Rp). qq988 supports deposits and withdrawals via the following channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja.

4.1 Deposits

• The minimum deposit amount is Rp 25.000 unless otherwise stated on the deposit page.
• Deposits via local bank transfer (BCA, BRI, BNI, Mandiri) are typically credited within 2–5 minutes during standard banking hours (WIB, UTC+7).
• E-wallet deposits (OVO, DANA, GoPay, ShopeePay, LinkAja) are typically credited within 1–2 minutes.
• qq988 does not charge deposit fees. Your bank or e-wallet provider may apply their own transfer fees; these are your responsibility.
• Deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited and will result in reversal and possible account suspension.

4.2 Withdrawals

• The minimum withdrawal amount is Rp 50.000 unless otherwise stated.
• Withdrawals are processed to the same payment method used for the most recent deposit, wherever technically possible, as an anti-money-laundering control.
• Standard withdrawal processing time is within 24 hours of request submission, subject to satisfactory KYC completion and no pending bonus wagering requirements.
• qq988 reserves the right to request additional verification before processing any withdrawal above Rp 10.000.000 (ten million Rupiah).
• Withdrawal requests submitted outside Indonesian banking hours (WIB) may be queued for processing on the next available banking day.
• qq988 does not deduct withdrawal fees on its side. Bank transfer fees, if any, are absorbed by qq988 for standard withdrawals; however, expedited or same-day withdrawal requests may attract a processing fee disclosed at the time of request.

qq988 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published alongside each offer, as well as the general bonus terms set out in this clause. In the event of any conflict between specific offer terms and these general terms, the specific offer terms shall prevail.

5.1 Wagering Requirements

Unless explicitly stated otherwise, all bonus credits awarded by qq988 are subject to a minimum wagering requirement of 30x (thirty times) the bonus amount before any associated winnings may be withdrawn. For example, a bonus credit of Rp 100.000 must generate Rp 3.000.000 in eligible bets before withdrawal is permitted.

5.2 Game Contribution Rates

• Slots: 100% contribution towards wagering requirements.
• Live Casino (Baccarat, Roulette, Blackjack, Sic Bo): 10% contribution.
• Sportsbook (pre-match and in-play): 100% contribution on bets at odds of 1.50 or higher; 0% contribution on bets at odds below 1.50.
• Online Poker: Cash game rake contributions count at 20%; tournament buy-ins count at 50%.
• Any other games: 0% contribution unless specifically stated in the applicable offer terms.

5.3 General Bonus Restrictions

• Each player is entitled to claim each individual promotion once only, regardless of account changes.
• Bonuses may not be transferred, exchanged for cash, or used in conjunction with other promotions unless explicitly permitted.
• qq988 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time with reasonable notice.
• Evidence of bonus abuse — including but not limited to arbitrage betting, coordinated play, or systematic exploitation of promotional mechanics — will result in immediate bonus forfeiture and may result in account closure.
• Bonus credits expire 30 days from the date of crediting unless a different expiry period is stated in the specific offer terms.

qq988 offers a comprehensive range of betting and gaming products. By participating in any product, you acknowledge and accept the product-specific rules that apply, in addition to these overarching Terms & Conditions.

6.1 Sportsbook

All sports bets placed on qq988 are subject to the official rules of the relevant governing body (e.g., FIFA for football, BWF for badminton, DORNA for MotoGP). In the event of a match postponement, cancellation, or abandonment, bets will be settled in accordance with qq988's published sports-betting settlement rules. qq988 reserves the right to void bets placed after an event outcome has become known (so-called "late betting"), or where a clear pricing error is identified. Mix parlay (multi-leg accumulator) bets require all legs to be settled as winners for the bet to win; any voided leg reduces the accumulator by one leg.

6.2 Live Casino

Live casino results are final upon the dealer declaring the outcome. In the event of a technical disconnection during a live game round, the round outcome will be recorded by qq988's systems and settled accordingly once connectivity is restored. Players who experience a disconnection should contact support with the relevant game round ID.

6.3 Slots & RNG Games

All slot and RNG-based game outcomes are determined by certified random number generator technology. qq988 does not influence, modify, or override game outcomes. Published Return-to-Player (RTP) percentages represent long-term statistical averages and do not guarantee any specific outcome in any individual session or over any finite number of spins.

6.4 Online Poker

qq988's online poker room operates under standard international Texas Hold'em and Omaha rules. Collusion between players at the same table is strictly prohibited and will result in permanent account bans and forfeiture of all associated winnings. The use of automated poker bots or assistance software is prohibited. qq988 employs real-time game integrity tools to detect and address bot activity.

qq988 is firmly committed to responsible gaming. The platform provides a comprehensive suite of tools designed to help players maintain control over their gambling behaviour:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from their account settings. Limit reductions take effect immediately; increases are subject to a 72-hour cooling-off period.
• Session Time Reminders: Players may configure session duration reminders that alert them when a specified period of continuous play has elapsed.
• Self-Exclusion: Players may request a temporary self-exclusion (minimum 7 days) or permanent self-exclusion. During a self-exclusion period, the account will be suspended and no deposits, bets, or logins will be permitted.
• Reality Checks: Optional pop-up notifications displaying session duration and net wagering position are available during all gaming sessions.

You must be 21 years of age or older to use qq988. Gambling should be treated as entertainment. If you feel that gambling is negatively affecting your finances, relationships, or mental health, please use the self-exclusion tools available in your account or contact our support team at [email protected]. Full details of our responsible gaming programme are available at qq988's Responsible Gaming page.

The following conduct is strictly prohibited on the qq988 platform. Engaging in any of the following may result in immediate account suspension, forfeiture of funds, and legal action where applicable:

• Providing false, inaccurate, or misleading information during registration or any KYC process.
• Creating or operating multiple accounts on qq988 under any identity.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets, play casino games, or interact with the platform in any way not available through the standard player interface.
• Engaging in match-fixing, insider betting, or any form of sports integrity violation.
• Exploiting system errors, software vulnerabilities, pricing mistakes, or technical glitches for financial gain. Any winnings derived from a demonstrably erroneous price or system error may be voided at qq988's discretion.
• Attempting to launder money or use qq988 for any illegal financial transaction.
• Engaging in abusive, threatening, discriminatory, or harassing conduct towards qq988 staff or other players via any communication channel.
• Sharing, selling, or transferring your qq988 account or login credentials to any third party.
• Using a VPN, proxy server, or similar technology to misrepresent your geographic location for the purpose of circumventing jurisdictional restrictions.

All content on the qq988 platform — including but not limited to the qq988 brand name, logo, website design, software, game interfaces, promotional materials, text, graphics, and data compilations — is the exclusive property of qq988 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the qq988 platform for personal entertainment purposes only. This licence does not permit you to copy, reproduce, redistribute, reverse-engineer, scrape, or create derivative works from any qq988 content without express prior written consent.

To the fullest extent permitted by applicable law, qq988's aggregate liability to any player arising out of or in connection with these Terms & Conditions or the use of the platform shall not exceed the total amount of funds deposited by that player in the 30 days preceding the event giving rise to the claim.

qq988 shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of data, or loss of opportunity, whether arising in contract, tort, or otherwise, even if qq988 has been advised of the possibility of such damages.

qq988 does not warrant that the platform will be available at all times, error-free, or free from viruses or other harmful components. Scheduled and unscheduled maintenance periods may result in temporary service unavailability. qq988 will endeavour to provide advance notice of planned maintenance where practicable.

qq988 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, qq988 will provide notice via a platform notification, email to the registered account address, or a prominent notice on the qq988 website. The effective date of the revised terms will be clearly stated at the top of the document.

Your continued use of the qq988 platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the revised terms, you must cease using the platform and contact support to arrange withdrawal of any remaining funds in your account.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which qq988 holds its international gaming licence. Any dispute arising out of or in connection with these Terms & Conditions — including any question regarding their existence, validity, or termination — shall be subject to the exclusive jurisdiction of the courts or arbitral tribunals of that licensing jurisdiction.

Prior to initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute informally by contacting qq988 customer support. qq988 will make reasonable efforts to resolve all player complaints within 14 business days of receipt. If a satisfactory resolution cannot be reached through direct communication, players may escalate their complaint to qq988's designated Alternative Dispute Resolution (ADR) body, details of which are available on request from the support team.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the qq988 platform, please contact our support team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the chat widget on the qq988 platform
• Response Time: Email queries are typically responded to within 4 hours during peak hours (WIB, UTC+7); live chat responses are immediate.

Our customer support team includes native Indonesian-speaking agents on every shift, ensuring that players from Jakarta, Surabaya, Bandung, Bali, Medan, and across the archipelago can communicate in their preferred language when needed, even though the platform's official language of record is English.